Shipping & Returns

 


  • All goods are to be paid for in full before being dispatched.
  • All orders will only be accepted by internet, telephone or mail.
  • Orders will be sent within 24 hours of the cleared payment.

  • For orders within Australia
    - Shipping costs for orders within Australia are calculated during the check out process
    - Orders shipping within Australia will be posted by Express mail (excluding all fire staffs, devil sticks, hula hoop, fire swords, Clubs and twirling ribbons).

  • For International orders
    - Shipping costs for orders out side of Australia are not calculated during the check out process. The postage rate shown during the check out process will be adjusted once we receive your order. Our customer support team will contact you for the adjusted cost of shipping prior to finalising your order.
    - Orders shipping internationally will be posted by regular airmail.

  • Packages will be sent to the paypal registered address (if paying with PayPal).
  • All prices include GST.
  • All listed prices are in Australian Dollars.
  • Should you wish to return an item, Caught on Fire has to be contacted in writing
    before items are returned. Return postage is at your expense.
  • Custom equipment can be professionally made upon request.
  • Prices current as of January 2017 and may be subject to change without notice.

Please list all specifications including length, colour etc. for the specific items you are ordering.

Caughtonfire.com.au committed to your privacy and security. We will not sell, share or rent your personal information to others in ways.

For us to process your order, we need to know your name, delivery address and possibly credit card details. Payments are processed with Paypal. Credit card details provided in the course of shopping, are never stored on any of our web or email servers.

Payment with Direct Deposit is welcome. Please contact us for further details.

 

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